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Customer Service

Customer Service

At Twice the Tees, your satisfaction is our top priority. Whether you’re placing your first order or need help with an existing one, our team is here to assist you every step of the way.

How Can We Help You?

1. Placing an Order

  • Browse our collection of designs or send your own image via email.
  • Choose your preferred apparel style, color, and size.
  • Checkout securely in just a few clicks!

2. Order Tracking

  • Once your order is placed, you’ll receive a confirmation email with a tracking link.
  • Stay updated on your order’s progress every step of the way.

3. Shipping Information

  • Flat-Rate Shipping: Pay shipping for your first item, and every additional item ships FREE!
  • We ship to most countries worldwide—check our Shipping Policy for details.

4. Returns & Exchanges

  • We want you to love your purchase! If you’re not satisfied, we offer hassle-free returns and exchanges.
  • Visit our Returns Policy page for more information.

Contact Us

We’re here to help with any questions or concerns.

Email: twicethetees@gmail.com
Phone: 1-888-418-8999
Hours: Monday – Friday, 10 AM – 5 PM (EST)

FAQs

Looking for quick answers? Visit our FAQ page for commonly asked questions about:

  • Sizing and product details
  • Payment methods
  • Shipping times

 

Thank you for choosing Twice the Tees for your custom apparel needs. We’re here to make your experience seamless and enjoyable.